MNA Education Day 2017

Tools You Can Use: Workplace ADVOCACY

Thursday, October 12, 2017
FireKeepers Casino Hotel • Battle Creek, MI

It’s getting harder and harder to advocate for yourself and your patients in the workplace. Short staffing, limited supplies – where do you start? MNA’s 2017 Education Day offers tools you can use immediately to advocate in your workplace. From learning how to avoid missed nursing care to protecting yourself from compassion fatigue, you’ll leave the 2017 Education Day ready to advocate for your patients and yourself.


8:00am    Doors open / Registration
9:00am    Plenary I – Errors of Omission: How Missed Nursing Care Imperils Patients
10:45am  Plenary II – Framing the Narrative
Noon        Lunch provided
1:00pm    Breakouts I/II/III
2:15pm    Breakouts I/II/III
3:15pm    Breakouts I/II/III


FREE for MNA members. $75 for nonmembers (includes a one-year associate membership).  Register by September 26th.

Click here to register online

The MNA House of Delegates will be held Friday and Saturday, October 13th and October 14th, at FireKeepers Casino Hotel. If you are planning on attending both the MNA Education Day and MNA House of Delegates you will need to fill out two (2) separate registration forms.  The registration form for the House of Delegates will be mailed to MNA delegates by the 1st of August.


Plenary I – Errors of Omission: How Missed Nursing Care Imperils Patients
Beatrice J. Kalisch, PhD, RN, FAAN
What happens when standard, required nursing care is left undone? Learn how to mitigate the risks, understand the outcomes, and learn key strategies to avoid making future errors.

Plenary II – Framing the Narrative
Evan Sutton, Assistant to the President for Communications, AFT
The single most important factor when it comes to communicating about our work is creating a sense of trust—but we can’t do that by appealing to the intellect alone. In this session, we’ll explore techniques to: craft a values-based narrative about your work, deliver that message effectively in today’s media and digital environment, and use science-based methods to remove clutter and craft language that resonates.


Breakout I – We Are All Equal, Right? Breaking Down Cultural Barriers in Patient and Peer Relationships
Laura Mason, MSN, MA, BSN, RN; Ted McTaggart, RN; Desiree Conyers, RN
This presentation is designed to challenge attendees to become more culturally aware practitioners. This workshop style presentation offers attendees the opportunity to develop a greater awareness of their cultural assumptions and learn how to gain higher levels of respect, compassion and sensitivity in their professional relationships.

Breakout II – Combating Compassion Fatigue
Jennifer A. Blough, LPC, CCFT, CPLGR
This presentation is geared towards helping participants understand compassion fatigue and burnout, including the symptoms of compassion fatigue and the risk factors for developing this painful, yet common, reaction found in nursing and other helping fields. Attendees will explore various ways to manage compassion fatigue.

Breakout III – Active Shooter: Tips for Survival
Karen Lake, PhD, RNC, CNP
The FBI verifies that active shooter incidents in hospitals have jumped to more than 20 in the US per year. As a nurse, you have an obligation to know what to do in a potentially violent situation. Your knowledge and preparation could not only save your life, but that of your patients.


JENNIFER BLOUGH is a licensed professional counselor, certified compassion fatigue therapist, and the owner of Deepwater Counseling in southeast Michigan. She is the author of the book To Save a Starfish: A Compassion Fatigue Workbook for the Animal Welfare Warrior and the host of The Compassion Fatigue Podcast.

DESIREE CONYERS, RN has been a passionate advocate for equality and diversity engagement for her entire career in Nursing. She currently works at Michigan Medicine where she is actively engaged in the Hospital System’s diversity, equity, and inclusion initiatives. She is a longstanding active member of the Michigan Nurses Association.

BEATRICE J. KALISCH, PHD, RN, FAAN is Professor Emerita and the Director, Innovation and Evaluation of the University of Michigan School of Nursing in Ann Arbor, MI. Her current research centers on missed nursing care (standard nursing care that is not being completed) and nursing teamwork. Built on ten years of extensive research, Dr. Kalisch’s work in this area is published in Errors of Omission: How Missed Nursing Care Imperils Patients, and focuses on the adverse outcomes in both patient care and nurse staff retention.

KAREN LAKE, PHD, RNC, CNP has been a nurse for over 35 years, and a nurse practitioner for over 20 years. Before coming to MNA as the Continuing Education Coordinator, she was an assistant professor of nursing at Michigan State University. Her specialty is obstetrics and women’s health, but she has experience with nursing research, ethics, legal issues, and education.

TED McTAGGART is a Registered Nurse at the Michigan Medicine Northville Health Center. He is a University of Michigan Professional Nurse Council district representative for offsite Ambulatory Care and a member of the Michigan Nurses Association ad-hoc Diversity Committee.

LAURA MASON, MSN, MA, BSN, RN is an experienced educator and practicing RN. She has taught many seminars and classes on diversity and has spent the majority of her nursing career in the fields of Acute Cardiac and Cardiac ICU Nursing. She is a member of Michigan Medicine’s Frankel CVC Diversity, Equity and Inclusion Steering Committee and the current Chairperson of the Michigan Nurses Association ad-hoc Diversity Committee.

EVAN SUTTON is Assistant to the President for Communications at the American Federation of Teachers (AFT) in Washington, DC, where he oversees digital media, message development and storytelling. Evan began his career in politics with President Obama’s campaign in 2007 as a field organizer in Nevada, and served as Nevada Field Director with Organizing for America to pass the Affordable Care Act, Dodd-Frank and other Obama initiatives.


Errors of Omission: How Missed Nursing Care Imperils Patients

  1. Analyze the outcomes of missed care for patients and nursing staff.
  2. Describe the strategies to decrease missed nursing care.

Framing the Narrative

  1. Craft a values-based narrative about your work.
  2. Deliver that message effectively in today’s media and digital environment.
  3. Use science-based methods to remove clutter and craft language that resonates.

We Are All Equal, Right? Breaking Down Cultural Barriers in Patient and Peer Relationships

  1. Challenge participants to become more culturally competent practitioners.
  2. Present information and engage participants in activities that will increase awareness of their own cultural identities and personal biases.
  3. Offer participants a variety of intrapersonal and interpersonal communication skills and techniques that they can utilize in their professional relationships to improve cross-cultural interactions.

Combating Compassion Fatigue

  1. Educate participants on what compassion fatigue is, as well as the symptoms and risk factors.
  2. Offer simple and practical management strategies, including a self-assessment, self-care tools, and resources for future support.
  3. Guide participants through a guided relaxation technique.

Active Shooter: Tips for Survival

  1. Recognize potential workplace violence indicators.
  2. Articulate the three choices of action that could be taken in an Active Shooter occurrence.
  3. Describe actions to prevent and prepare for potential Active Shooter incidents.


6.0 contact hours will be awarded to participants who attend the entire presentation and complete the evaluation form.

Michigan Nurses Association is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.